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為達資訊透明化以及確實因應各相關利害者多元化之需求,鼎天透過各項溝通方式,確實達成對各利害關係者之責任,並時時保持聯繫與溝通,以做為預防改善之歸話,分類說明,並於112.11.06董事會報告如下:
利害關係者 重要關註議題 鼎天主要責任 溝通及回應方式
股東/投資者 .保障股東權益
.公平對待所有股東
.對於重大事項享有充分知的權利
.符合相關法規
.遵循主管機關之各項最新法令規範與政策修訂,迅速回應並調整公司資訊揭露內容
.力求資訊揭露之即時性、正確性及對稱性
.長期穩定的股利政策,提供適當的投資報酬
.穩健的財務策略,維護良好的公司信用與營運績效
.聯絡窗口 財務處 黃先生
 TEL:(03)396-0001分機8888
.年度股東大會。
.每年一次法人說明會。
.將即時重大訊息公開於公開資訊觀測站及公司網站
.於公司網站設立電子郵件信箱與聯絡電話,為投資者與公司之間建立暢通的溝通管道
客戶 .良好的市場形象
.優質的產品品質
.完善的售後服務
.共創雙贏的成果
.符合相關法規
.提高最具市場競爭力及高品質的產品與服務
.提供包括從設計、製造到後勤支援的整體解決方案,提高客戶滿意度
.與客戶建立長期緊密而互信的商業夥伴關係
.宣導全體員工遵守保密協議和員工對面媒體的對應守則
.聯絡窗口業務處 陳小姐
 TEL:(03)396-0001分機1983
.不定期參與各種展覽,貼近市場,聆聽客戶的需求
.配合客戶產品、環境、責任等要求予查核,並協同預防與持續改善
供應商 .市場形象
.供應商環境評估
.避免違法勞動人權
.避免環境汙染
.合法與公平交易
.了解環安衛生注意事項與規範細節
.聯絡窗口 資源管理處 劉先生
 TEL:(03)396-0001分機2600
.提供優良產品
.進料檢驗抽樣
員工 .完善的晉升管道
.無差別待遇及歧視
.無強迫勞動
.職業健康與安全
.多元化的發展環境
.符合相關法規
.人性化管理,尊重人權
.員工工作、身心的健全發展
.合法及公平的評價與對待
.安全衛生的環境
.健康關注
.聯絡窗口 製造處 曾先生
 TEL:(03)396-0001分機2200
.主管與同仁不定期進行溝通
.依法提供員工免費健康檢查
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